Why Choose Sysnet for VOIP & Unified Communications?
Vendor-flexible expertise across Avaya, Cisco, Microsoft Teams Phone, 3CX and Genesys — from PBX refresh and SIP trunking to full contact centre deployment, backed by 24/7 support built for hybrid workforce calling.
Brands we offer
Best-of-breed products from our authorized partner ecosystem.
Common use cases
VoIP & Unified Communications in Dubai
Experience calls, conversations and collaboration in one connected workplace.
Today's business communications occur across office phones, mobile devices, video conferencing, messaging applications and customer call centers.
Managing each individually can complicate the process of controlling and scaling the communication infrastructure.
Sysnet supports businesses in Dubai to modernize their voice and unified communications environment by linking staff, branches and customer-facing teams in the platforms that work for them.
One Communication Experience
A modern communications environment will give the ability to communicate regardless of a fixed desk or physical location.
- Business VoiceUpdate your old phone system with Internet Protocol based calling tailored for offices, branches and distributed teams.
- Microsoft Teams PhoneExtend your Microsoft Teams experience into business telephony to manage calls in the context of your existing collaboration platform.
- Call CenterEquip your customer-facing teams with a structured voice and call center solution designed for their work processes.
- SIP TrunkingLink your business phone systems to telecoms through SIP voice connectivity.
- Hybrid CallingEmpower your employees with the flexibility to communicate in offices, at home or in any other location while enjoying seamless business communication.
Communications in Your Business
- Office TeamsEnsure employees have access to cutting-edge calling and collaboration tools.
- Branch LocationsLink multiple locations within a cohesive voice environment.
- Remote WorkersFacilitate business calling without being tied to an office phone.
- Customer Service TeamsEstablish structured communications environment for dealing with customers.
- Contact CentresOffer support for larger customer-facing operations with appropriate call management and collaboration.
Moving Away from Legacy PBX Systems
Many businesses still rely on old phone systems that can be challenging to scale, integrate and manage.
Sysnet can evaluate current PBX solutions and see whether moving to cloud calling, SIP communications, Teams Phone solution or a modern contact centre is suitable.
It may include:
- Evaluation of existing voice environment
- PBX modernization
- SIP trunking
- Teams Phone deployment
- Migration of numbers and users
- Contact centre implementation
- Deployment of handsets and endpoints
- Integration of communication platforms
Communications That Meet Your Business Needs
One size does not fit all.
Sysnet can work with a wide range of technologies, including Avaya Aura, Cisco Webex Calling, Microsoft Teams Phone, 3CX, Genesys Cloud CX and Yealink endpoints, choosing the most suitable combination in regard to your existing environment and communication needs.
When Unified Communications Come in Handy
- PBX ModernizationReplace obsolete phone system with a flexible communication environment.
- Hybrid WorkforceEquip employees with unified business communications capabilities in various environments.
- Contact Centre TransformationEnhance the way your customer-facing teams manage calls and interactions.
- Multi-Location CommunicationsLink multiple branches and offices via consistent voice environment.
- Cloud CallingMake the right telephony capabilities available via cloud communication.
Communications Should Be Compatible with Your IT Infrastructure
Voice environment should not be isolated from other technological systems.
Sysnet can integrate unified communications with Microsoft 365, networking, cloud infrastructure and security, providing companies with integrated workplace communication technology infrastructure.
For Dubai businesses, this can offer a practical framework for teams that require multi-office, remote and customer operations communication.
A More Effective Way to Communicate
Whether it’s replacement of a legacy PBX system, deployment of Teams Phone, linking of branches or contact centre modernization, Sysnet helps organizations in Dubai build communication environment based on their people’s and customers’ interaction needs.
Revolutionize Your Business Communication.
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